Centrally located in Mwanza and offering views of Lake Victoria, Gold Crest Hotel has 3 restaurants, concierge services, and a 24-hour front desk. Free Wi-Fi access is available.

The elegant rooms offer air conditioning, a safety deposit box, tea-and-coffee-making facilities, and a satellite TV. The Executive Rooms have a special round bed and the Deluxe Single Rooms offer lake views.

A breakfast buffet is served in the morning. The Gold Crest Restaurant offers International cuisine including a large selection of vegetarian meals. Indian cuisine is available at Zaika Restaurant. Snacks, cocktails, and refreshments can be enjoyed at The Savannah Lounge or in the Summit Bar on the rooftop. There is also a coffee shop.

Gold Crest Hotel offers conference and meeting facilities, a pool, a nightclub, and a currency exchange.

The Kamanga Ferry Terminal and Mwanza Train Station are both, each about 500 metres away. The Mwanza Airport is 10 km from Gold Crest Hotel and Saanane Island Game Reserve is 5 km away.